Marta - Online Business Manager (OBM): Strategic Oversight and Leadership

• Project Management:
  - Planning, organizing, and ensuring the timely completion of projects.
  - Coordinating with your team to maintain focus and accountability.
• Team Leadership:
  - Managing your remote team, from recruitment to performance oversight.
  - Setting up workflows and processes to ensure smooth collaboration.
• Operations Management:
  - Streamlining and automating processes for efficiency and scalability.
  - Tracking key performance indicators (KPIs) to meet business objectives.
• Strategic Business Support:
  - Assisting with launches, scaling strategies, and long-term planning.
  - Providing actionable insights to keep your business on the path to growth.
  
• Tech and Systems Oversight:
  - Setting up and managing tools for CRM, project management, and automation.
  - Ensuring smooth operation of systems and resolving technical challenges
• Building relationships with clients and suppliers:
  - Cooperation with law firms, business partners
  - Analysis and negotiation of cooperation terms

Marta: Purchasing and Logistics Support

Purchasing and logistics support mainly from China:

• Arranging transport and determining conditions such as FOB, CIF, etc.
• Coordinating loading with suppliers and finding customs agencies and forwarders.
• Assisting with customs clearance, document translations, and acting as your representative with the customs agency.
• Organizing consolidation of deliveries from multiple shippers.
• Comparing transport offers to find the best solutions.
• Sourcing suppliers for products and services and maintaining effective relationships.
• Coordinating cooperation with suppliers both operationally and formally.
• Coordinating logistics for serviced offices, arranging transport and consolidations for containers from China, supplier relations, and customs clearance

Ewa - Virtual Assistant (VA): Essential Day-to-Day Support

• Administrative Assistance:
  - Managing email, calendars, and scheduling to keep you organized.
  - Work with accounting office, invoicing, travel settlement, verifying and scheduling payments
  - Handling appointments, travel bookings, and other admin tasks.
• Document and File Management:
  - Organize and maintain digital files and company documents.
  - Prepare reports, spreadsheets and presentations as needed.
• Coordinate Tasks:
  - Help track progress of project tasks and their completion.
  - Ensure operational tasks are completed efficiently and on time.
• Office Organization:
  - Corporate Purchasing
  - Support processes such as recruitment, marketing, etc.
• Customer Service:
  - Respond to customer inquiries and provide exceptional service.
  - Manage follow-ups and maintain strong customer relationships.